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Plan Features
Monthly Active Users
Free Sessions per Month
Number of Agents
Channels
Custom Channels
Analytics
Server
Support
Auto Assign Agent
Contact
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
Seed
USD 60 / month
What's Included:
Up to 1,000 MAU
Up to 1,000 MAU
1000
1000
5
5
Channels: WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
WhatsApp, Live Chat, Line, Telegram, FB Messenger, Instagram
-
Basic
Basic
Shared
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
-
-
-
Startup
USD 130 / month
What's Included:
Up to 3,000 MAU
Up to 3,000 MAU
1500
1500
5
5
Channels: All Channels and custom channels
All Channels and custom channels
Custom Channels
Basic
Basic
Shared
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Basic
Basic
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Grow
USD 300 / month
What's Included:
Up to 10,000 MAU
Up to 10,000 MAU
3000
3000
10
10
Channels: All Channels and custom channels
All Channels and custom channels
Custom Channels
Basic
Basic
Shared
Shared
Basic support (Live Chat and Support Ticket)
Basic support (Live Chat and Support Ticket)
Auto Assign Agent
Premium
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
-
Enterprise
What's Included:
Up to unlimited
Up to unlimited
Up to 5000
Up to 5000
Up to Unlimited
Up to Unlimited
Channels: All Channels and custom channels
All Channels and custom channels
Custom Channels
Customized*
Customized*
Dedicated
Dedicated
24/7 Dedicated Support and Account Manager
24/7 Dedicated Support and Account Manager
Auto Assign Agent
Premium
Premium
Scheduler
Chatbot (Webhook)
Custom Agent Allocations (Webhook)
QCRM
QTicketing
Robolabs
App Center
Custom Integration
* Additional Charge
Additional
Monthly Active Users
USD 20 per additional 500 MAU per month (up to 10k additional MAU)
Number of Agents
USD 20 per additional Agent seat per month (up to 7 additional Agent seat)
About WhatsApp Channel Pricing
In 2022, WhatsApp uses Conversation Based Pricing, click here for further explanation
WhatsApp Conversation Based Pricing
WhatsApp Fee (+ USD 0.001 for Business-Initated and +USD 0 for Customer Initiated)
Session persists for 24 hours after initiation
Additional WhatsApp Number
USD 40 per month.
Robolabs
USD 1200 per year.
Custom Channel
USD 650 per year.
Support Fee
Depends on the scope of the chatbot. Please Contact us for details.
What's Included:
Business-Initiated Session*
Customer-Initiated Session**
Support Media Message
*WhatsApp Fee + USD 0.001 per session
**WhatsApp Fee + USD 0.001 per sessioin
Subscription fee:
Talk to Us
What's Included:
All-in-one dashboard and Reporting Portal
No hidden charges
SMPP Connection and SMS API
2Way SMS (Push-Pull)
Handset Delivery Report
High Throughput
Dedicated VLN
What's Included:
Handover To Agent
Hybrid Handling With Human Agent
FAQ Chatbot
Integrate With Your Own Data
Artificial Intelligence
What's Included:
Video conference call
1 on 1 video calls
Group video calls
Analytics
Support on multiple platforms
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